(All calls must go to the 24/7 Customer Service Helpdesk)
HELPDESK PHONE: 334-727-8040╠ř ╠ř|╠ř ╠řEMAIL: email@example.com╠ř ╠ř|╠ř ╠řOFFICE HOURS: Mon-Fri 8am-4:30pm
░┬▒▒˘│Ž┤ă│ż▒!!╠řThe Office of Information Technology (OIT) is the primary information technology (IT) provider on the campus of ░─├┼┴¨║¤▓╩═╝╣Ď┼Ă. Our mission is to provide╠řIT services that support the mission of the University and provide quality customer service to the university community and guests.
If you have forgotten your password, or if
If you can't log into your email, or if you
TigerWeb or CANVAS
Having trouble accessing your TigerWeb
Computer or Equipment
Computer not starting up? Printer
SPAM or Virus
System slow coming up, or you accidentally
Can't get on the University's WiFi?
For Incoming Students
Are you a new student coming on campus
We provide helpful IT information and
Zoom or MS Teams
Need to get more familiar with Zoom
|ABC's of Zoom & Microsoft Teams
|Campus WiFi Do's and Don'ts
|Current OIT Campus Projects
Zoom is a leader in the video communications industry,╠řtackling unified communications with their cloud platform╠řfor video, audio conferencing, collaboration, chat, and╠řwebinars across all endpoints.
Microsoft Teams is MicrosoftÔÇÖs all-encompassing workstream collaboration plus unified communications platform ÔÇô combining meetings, chats, calls, and file sharing with the Office 365 application stack to bring everyone together in a shared workspace.
When it comes to features, both Zoom and Teams enable online meetings, chats, calls, screen sharing, and file sharing.╠ř
Microsoft Teams vs Zoom
Features of Microsoft Teams and Zoom
However, going some way to balance out MicrosoftÔÇÖs Office365 integration, Zoom features a wide-ranging partnership and set of technical integrations.
Zoom, as a company, is a much newer organization in comparison to the behemoth that is Microsoft, yet it manages to compete with its aggressive roadmap, and due to the fact that it doesnÔÇÖt have to worry about managing (and eventually migrating) a set of legacy on-premises customers.
UX (User Interface)
Microsoft Teams poses a bigger challenge as users need to get up to speed on how to interact in different channels. Teams incorporates file sharing╠řand╠řall of the other Office 365 applications baked into╠řTeams.╠ř
Although the full╠řworkstream collaboration functionality built into Teams clearly allows it to offer a broader surface area of usage and scenarios than Zoom, this precise value is also in some ways its Achilles heel with respect to onboarding.
Both students and faculty need high-performing, reliable access for learning, and personal use---no matter how crowded╠řthe area is. In order to do this, campus wireless networks need to deploy the necessary infrastructure.
Capable, reliable WiFi is needed in╠řorder to deliver the performance that╠řusers expect╠řinside areas such as:
Therefore, a capable WiFi standard is needed to╠řproperly╠řsupport the growing use of mobile devices throughout╠řcampus.
Is╠řit safe to use campus WiFi?
Some benefits of╠řWiFi:
░─├┼┴¨║¤▓╩═╝╣Ď┼Ă Office of Information Technology (OIT)╠řis embarking on an Information╠řTechnology infrastructure upgrade this Spring and Summer.╠řThe project includes upgrading the Campus Technology Infrastructure, which will include replacement of network switches and routers in the Data Center, administrative buildings, and student residential buildings.╠ř
The upgrades╠řare expected to improve the availability of Tuskegee╠řnetworks and computing platforms.╠ř
We will╠řcreate a project status site to keep you updated on╠řthe╠řstatus╠řof our progress╠řand wiil have more details to follow.
The OIT provides access to two general student computer labs on campus:
ÔÇőThe Main Library also╠řprovides access to a general student╠řcomputer lab:
The University Telephone Directory is back online!!╠řOnly Departmental numbers are available for public access. In order to access the Directory, your TU login credentials are needed. The link is╠ř. If there is an error with your information, please contact╠řhelpdesk@tuskegee.edu.
As of July 31, 2021 ░─├┼┴¨║¤▓╩═╝╣Ď┼Ă Skype for Business calls and chat features will no longer be available!!╠řAll users will need to transition to Microsoft Teams to utilize calling and chat features.
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